SHIPPING & RETURNS
All items will be shipped within 3 working days of the order taking place sent via Royal Mail 2nd Class, however we'll do our best to ship the following working day.
Our orders are packaged with sustainable materials, such as:
a 100% compostable mailing bag
a metal safety pin (reusable)
Any extra materials that are used for the protection of products (eg bubblewrap) will have been reused and will be available for the customer to reuse too.
Return & Exchange Policy
Before purchasing, please ensure you understand our returns and exchange policy.
Items that CAN be returned:
- clothing items/shoes from both Laura Grace and SheThrifted can be returned, providing they return in the same condition they were sent in.
Items that CANNOT be returned:
- face wipes
- hair accessories
If you wish to return an item, you must reply to your confirmation email within 30 days for the return to be valid, at that point you will receive the return address.
We do not offer free returns, the postage cost is paid by the customer.
Once we receive the item, we will issue a refund. Please allow up to 14 days for the refund to appear in your account.